Juniper Village at Brookline received the 2016 Bronze National Quality Award for the high level of care they provide to frail elderly and disabled residents. The award honors nursing homes, assisted living residences and personal care homes for providing quality care to their residents. Bronze award winners demonstrate a commitment to providing a caring professional staff culture as they work with patients, residents and families to ensure high quality care and a high quality of life for seniors and persons with disabilities.
“Quality care is every long-term care providers’ top priority,” said W. Russell McDaid, CEO of the Pennsylvania Health Care Association (PHCA). “These facilities have demonstrated their commitment to quality care by choosing to participate in the American Health Care Association/National Center for Assisted Living’s rigorous quality awards program, and actually achieving the award is a testament to the caring, professional way their caregivers and staff work with residents and their families. We are so proud they are being recognized with this distinction and we congratulate all of them.”
The award is the first of three distinctions — Bronze, Silver and Gold — that the American Health Care Association/National Center for Assisted Living announce each year as part of its National Quality Award Program, which began in 1996.
Facilities begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants must demonstrate their ability to implement a performance improvement system. A team of trained examiners reviews each Bronze application to determine if the facility has met the criteria. As a recipient of the bronze award, these facilities may now move forward in developing approaches and achieving performance levels that meet the criteria required for the silver level, and after that the gold level.
Silver Quality Award winners will be announced on June 30. Gold Quality Award winners will be announced on August 12.